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Well Protect Whole Life Insurance Plan

Also known as: 享護一生保險計劃

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Last checked

Well Protect Whole Life Insurance Plan is recorded as Whole life. Check its published cover, premium terms and exclusions below; missing fields are unconfirmed and this catalogue is for information only, with original sources checked .Sources & verification dates

At a glance

Insurer
Well Link Life Insurance Company Limited
Product category
Whole life
Policy currencies
USD
Premium payment terms
View 4 options
Premium payment terms
5 years
10 years
15 years
20 years
Issue ages & basis
View 4 options
Issue ages & basis
Recorded informationPremium payment terms / Age basis
15 days to 65 years5-year premium term.
Age basis: Not confirmed
15 days to 60 years10-year premium term.
Age basis: Not confirmed
15 days to 55 years15-year premium term.
Age basis: Not confirmed
15 days to 50 years20-year premium term: brochure says 50; undated product page says 60. Confirm eligibility.
Age basis: Not confirmed

Decision sheet

9 of 13 known · 4 not published · 0 not yet checked
What it pays and when

Benefit term: To age 100Public source · Checked:

The benefit term runs to age 100.Public source · Checked:

Benefit limits
not publishedDocuments checkedPublic source · Checked:
Premium and payment term

Premium payment terms: 5 yearsPublic source · Checked:

Premium payment terms: 10 yearsPublic source · Checked:

Premium payment terms: 15 yearsPublic source · Checked:

Premium payment terms: 20 yearsPublic source · Checked:

Payment terms are 5, 10, 15 or 20 years, with monthly or annual payment.Public source · Checked:

How premiums can change
not publishedDocuments checkedPublic source · Checked:
Guaranteed / non-guaranteed

Cash value is guaranteed; annual dividends, terminal dividend and the dividend accumulation interest rate are non-guaranteed.Public source · Checked:

Waiting periods
not publishedDocuments checkedPublic source · Checked:
Main exclusions

Published key exclusions (not exhaustive): Suicide within 12 months of issue or reinstatement limits payment to premiums less debt. Increases have separate triggers; see wording.Public source · Checked:

For suicide within 12 months of issue or reinstatement, whichever is later, or an increase in sum insured (for that increase only), liability is limited to paid basic-plan premiums without interest, less indebtedness.Public source · Checked:

Surrender / cancellation

Surrender benefit is guaranteed cash value plus accumulated annual dividends and interest and any terminal dividend, less indebtedness.Public source · Checked:

Cooling-off

If no claim has been made, signed cancellation notice must reach the insurer within 21 calendar days after delivery of the policy or cooling-off notice, whichever is earlier; paid premiums are refunded without interest.Public source · Checked:

Riders

Supplementary benefits are available with additional premiums and underwriting; they end when the basic plan terminates.Public source · Checked:

Claims steps

Insurer claims guide · Life / death

Life / death — Steps: Complete the appropriate signed claim and physician forms and collect supporting documents.Public source · Checked:

Life / death — Submission channels: Consultant, Wealth Management Centre or post to Well Link Life at Shun Tak Centre (address in source); online notification/help.Public source · Checked:

Life / death — Assessment / payment timing: Complete death/CI cases: handling pledge within 5 working days; additional evidence can extend assessment.Public source · Checked:

Life / death — Required documents: Death/physician forms, death certificate, insured/beneficiary IDs, relationship proof, policy; originals unless specified otherwise.Public source · Checked:

Life / death — Overseas claims / servicing: Mainland death requires a notarised death certificate and hospital medical death certificate.Public source · Checked:

Policy servicing from abroad
not publishedDocuments checkedPublic source · Checked:
Complaints and dispute routes

1. First contact the insurer through its published complaint channel; retain its written reply.Public source · Checked:

2. Insurance Authority: submit the signed complaint form with supporting documents by email, post or fax. It handles insurer/intermediary conduct; it cannot adjudicate claim disputes or order compensation. Eligible claim disputes can go directly to ICB; an IA referral requires the complainant’s consent.Public source · Checked:

3. Insurance Complaints Bureau: eligible monetary disputes under personal policies with member insurers, up to HK$1,500,000. A policyholder, beneficiary, insured or rightful claimant must file within six months of notification of the insurer’s final decision. Industrial, commercial and third-party insurance and cases undergoing or having completed litigation/arbitration are excluded. Non-claim complaints exclude service quality, underwriting decisions, investment performance and levels of fees, premiums, charges or interest. Similar rejected claims across policies are aggregated; periodic/long-tail claims use a five-year total.Public source · Checked:

ICB accepts written complaints by post, fax or email using its complaint form. Include policy and application documents, claim form, relevant evidence and the insurer’s final written decision; no reception counter service.Public source · Checked:

Known means partial sourced information. Not published refers to checked documents. Unchecked details do not imply no cover or restrictions.

Questions to ask before buying

Questions to ask before buying (7)

Ask the insurer or a licensed Hong Kong broker. These questions do not imply that cover or restrictions exist.

  1. What benefit limits apply?
  2. When and how can premiums change?
  3. What waiting periods apply?
  4. How can I service the policy from abroad, and what restrictions apply?
  5. Can you provide the key facts statement and policy provisions for this product?
  6. What is the cooling-off period, and how do I cancel during it?
  7. Which benefits and values are guaranteed, and which are not?
How the value of this kind of plan works

How the value of this kind of plan works

Read this before any illustration. It describes these plans in general; the policy contract decides.

Guaranteed part
Guaranteed cash value is specified in the contract. Early values are usually low; non-guaranteed values may change.
Non-guaranteed part
Dividends and bonuses depend on the insurer’s results and can be cut. Fulfillment ratios show past payouts.
Stopping early
Early surrender usually returns less than premiums paid. The break-even year depends on the individual illustration.
Currency
Values are paid in the policy currency. If you spend in another currency, exchange rates can add to or erase the return.

When does cover end, and can it be renewed or converted?

Taken from the insurer's own brochure for this edition. Ages, deadlines and conditions in the policy contract decide; this list does not say whether renewing or converting suits you.

Facts still unverified
  • Conversion option: The brochure does not state it.
  • Effective date: The brochure does not state it.

Official brochure · WLL-MKT-B009--V5-1026 · Printed 2026-10 · Checked:

Belongs to

Belongs to

Similar products share a type, currency and premium term band. Clusters describe published features, not suitability or ranking.

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Comparison groups

Comparison groups

All published facts

All published facts

FieldRecorded information
Product categoryWhole life
Policy currenciesUSD
Premium payment terms
  • 5 years
  • 10 years
  • 15 years
  • 20 years
Benefit termTo age 100
Issue ages & basis
Issue ages & basis
Recorded informationPremium payment terms / Age basis
15 days to 65 years5-year premium term.
Age basis: Not confirmed
15 days to 60 years10-year premium term.
Age basis: Not confirmed
15 days to 55 years15-year premium term.
Age basis: Not confirmed
15 days to 50 years20-year premium term: brochure says 50; undated product page says 60. Confirm eligibility.
Age basis: Not confirmed
Published key exclusions (not exhaustive)Suicide within 12 months of issue or reinstatement limits payment to premiums less debt. Increases have separate triggers; see wording.
Ask a licensed Hong Kong broker for a free comparison of this plan

Verified names follow insurer labels. Unconfirmed translations use English for navigation.

Sources & verification dates

Sources & verification dates

Checked:

  1. Official product page, Product Summary section; publication date unknown

    Source date: Not confirmed

  2. Official brochure, physical PDF page 4, Product Summary; printed edition code, not effective date

    Source date: / Page: 4

  3. Official brochure, physical PDF pages 9, selected exclusions / suicide section

    Source date: / Page: 9

Information, not advice; we refer to a licensed Hong Kong broker.

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