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Perpetual Life Series

Last checked

At a glance

Insurer
Chubb Life Insurance Hong Kong Limited
Product category
Whole life
Product enquiry via a licensed Hong Kong broker

Decision sheet

11 of 13 known · 2 not published · 0 not yet checked
What it pays and when

Death benefit is the latest sum assured plus accumulated dividends and interest; joint-life cover pays on the second death.Public source · Checked:

Benefit limits

The annuity option’s current minimum annuitization value is the higher of 10% of surrender value and USD500,000; the insurer may change its minimum requirement.Public source · Checked:

Premium and payment term

Perpetual Life S uses a single premium; Perpetual Life uses annual premiums for five years.Public source · Checked:

How premiums can change

The five-year option’s premium rate is guaranteed and unchanged throughout its payment term.Public source · Checked:

Guaranteed / non-guaranteed

Surrender value includes guaranteed cash value and accumulated dividends and interest, if any; dividends and the interest rate on retained dividends are not guaranteed.Public source · Checked:

Waiting periods

The annuity option requires the policy to have been in force for over 10 years and the basic plan to be paid up, with the policyowner also the insured and aged 55 to 85; further requirements apply.Public source · Checked:

Main exclusions

Suicide within one year of issue is excluded; the later reinstatement date applies to five-year-payment policies. Joint-life cover also excludes one insured causing the other’s death, except accidental death.Public source · Checked:

Surrender / cancellation

Surrender value is guaranteed cash value plus accumulated dividends and interest.Public source · Checked:

Cooling-off

Cancellation requires signed notice within 21 calendar days after policy delivery or the availability notice, whichever is earlier.Public source · Checked:

Riders
not publishedDocuments checkedPublic source · Checked:
Claims steps

Insurer claims guide · Life / death

Life / death — Steps: Complete the appropriate claim form and supporting documents; eClaim is available via e-Service.Public source · Checked:

Life / death — Submission channels: e-Service eClaim; the claims page also lists the customer service centre and consultant assistance.Public source · Checked:

Life / death — Deadlines / notification: Notify promptly after the event and provide documents within 60 days of occurrence, subject to policy provisions.Public source · Checked:

Life / death — Payment methods: Cheque, Mainland China bank draft or telegraphic transfer; transfer requires SWIFT/bank details and charges may apply.Public source · Checked:

Life / death — Assessment / payment timing: Clean cases: processing about 10 business days; cheque ready about 3–4 business days after approval, before delivery.Public source · Checked:

Life / death — Required documents: Death claim form records the deceased, claimant/beneficiary, cause of death and identity/tax-residency information.Public source · Checked:

Policy servicing from abroad
not publishedDocuments checkedPublic source · Checked:
Complaints and dispute routes

1. First contact the insurer through its published complaint channel; retain its written reply.Public source · Checked:

2. Insurance Authority: submit the signed complaint form with supporting documents by email, post or fax. It handles insurer/intermediary conduct; it cannot adjudicate claim disputes or order compensation. Eligible claim disputes can go directly to ICB; an IA referral requires the complainant’s consent.Public source · Checked:

3. Insurance Complaints Bureau: eligible monetary disputes under personal policies with member insurers, up to HK$1,500,000. A policyholder, beneficiary, insured or rightful claimant must file within six months of notification of the insurer’s final decision. Industrial, commercial and third-party insurance and cases undergoing or having completed litigation/arbitration are excluded. Non-claim complaints exclude service quality, underwriting decisions, investment performance and levels of fees, premiums, charges or interest. Similar rejected claims across policies are aggregated; periodic/long-tail claims use a five-year total.Public source · Checked:

ICB accepts written complaints by post, fax or email using its complaint form. Include policy and application documents, claim form, relevant evidence and the insurer’s final written decision; no reception counter service.Public source · Checked:

Known means partial sourced information. Not published refers to checked documents. Unchecked details do not imply no cover or restrictions.

Questions to ask before buying

Questions to ask before buying (5)

Ask the insurer or a licensed Hong Kong broker. These questions do not imply that cover or restrictions exist.

  1. Which riders are available, and what are their costs and terms?
  2. How can I service the policy from abroad, and what restrictions apply?
  3. Can you provide the key facts statement and policy provisions for this product?
  4. What is the cooling-off period, and how do I cancel during it?
  5. Which benefits and values are guaranteed, and which are not?
How the value of this kind of plan works

How the value of this kind of plan works

Read this before any illustration. It describes these plans in general; the policy contract decides.

Guaranteed part
Guaranteed cash value is specified in the contract. Early values are usually low; non-guaranteed values may change.
Non-guaranteed part
Dividends and bonuses depend on the insurer’s results and can be cut. Fulfillment ratios show past payouts.
Stopping early
Early surrender usually returns less than premiums paid. The break-even year depends on the individual illustration.
Currency
Values are paid in the policy currency. If you spend in another currency, exchange rates can add to or erase the return.
Belongs to

Belongs to

Similar products share a type, currency and premium term band. Clusters describe published features, not suitability or ranking.

More product information from this insurer:

Silver Life Insurance Plan

Goals and audience categories described by product type

Insurers (15)
Similar products from other insurers

Similar products from other insurers

All published facts

All published facts

FieldRecorded information
Product categoryWhole life
Source 1
Names in other languages
English
Perpetual Life Series
繁體中文
世代傳承保險系列
简体中文
Not confirmed

Verified names follow insurer labels. Unconfirmed translations use English for navigation.

Sources & verification dates

Sources & verification dates

Checked:

  1. Official retail product page; null fields not yet checked

    Source date: Not confirmed

  2. Product brochure linked by the official product page

    Source date: Not confirmed

  3. Official locale product page or catalogue

    Source date: Not confirmed

  4. Official locale product page or catalogue

    Source date: Not confirmed