Skip to content

How do I verify an HK insurance licence and avoid scams?

Hong Kong Insurance Connect: Check the individual and firm in the IA public register, then verify contact details independently. A licence does not prove that a message is genuine or authorise overseas sales. Mainland visitors must complete the sales process and signatures in Hong Kong. Checked on .

Checked on

How can I verify a Hong Kong broker or agent licence and avoid scams from overseas?

Search the IA public register for the individual and the broker company or agency. Check their current licence status and match the identity and contact details independently before sharing documents or paying. A social profile or licence screenshot is insufficient; a genuine licence does not establish permission to sell to you overseas. [L1, L2, L3]

How do I check the individual and the firm?

Start with the IA’s public register in the sources below. Use the individual search for the agent or technical representative and the company search for the broker company or agency. Ask for their registered names and licence details, compare the returned records, and resolve any mismatch before continuing. [L1]

Check current status rather than relying on an old screenshot. If you cannot find or interpret a record, ask the IA to clarify; do not treat a similar name as a match. The register itself says registration does not guarantee performance or creditworthiness. [L1]

How do I avoid impersonation through messages or websites?

Independently use the contact information in the register to confirm who approached you. The IA’s dated warning describes social accounts and websites impersonating a licensed agency to obtain sensitive information. A familiar logo, copied licence record or reassuring message is not identity verification. [L3]

Does a Hong Kong licence allow sales while I am overseas?

A licence check and permission for a particular cross-border sales process are separate. For Mainland visitors, the IA requires the entire sales process and in-person signatures in Hong Kong; keep entry records and sales information. Do not assume a video call permits signing abroad. [L2]

What should I do before payment or if I suspect fraud?

Use the insurer’s official payment methods and pay it directly; do not remit premiums to an agent’s personal account. If you supplied personal information through suspected fraudulent links, independently contact the genuine institution and report the case to the police. Preserve the messages and records for your report. [L2, L3]

This site provides general information and referrals to a licensed Hong Kong broker. It does not give individual insurance advice or collect premiums.

What do overseas readers ask about licence checks?

Is a social-media profile proof of a licence?

No. Check the IA register independently before accepting services. [L1, L2]

Should I check both the person and the company?

Yes. Search the individual and the relevant broker company or agency, rather than relying on one copied record. [L1]

Does a registered name prove a message is genuine?

No. An impersonator can use a real firm’s name; independently confirm contact details. [L3]

What if the search result does not match?

Stop and ask the IA to clarify before sharing documents or paying. [L1]

Can Mainland visitors sign outside Hong Kong?

No. The IA requires their sales process and signatures to take place in Hong Kong. [L2]

Does the register guarantee financial reliability?

No. Its disclaimer does not guarantee performance or creditworthiness. [L1]

Who should I contact after giving data to a suspected fake site?

Contact the genuine institution independently and report the case to the police. [L3]

Where are the sources?

Related pages