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Ever Care Accident Protection Plan

Also known as: 全意守護意外保障計劃

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Last checked

Ever Care Accident Protection Plan is recorded as Accident. Check its published cover, premium terms and exclusions below; missing fields are unconfirmed and this catalogue is for information only, with original sources checked .Sources & verification dates

At a glance

Insurer
FWD Life Insurance Company (Bermuda) Limited
Product category
Accident
Policy currencies
HKD / USD
Premium payment terms
Renewable
Issue ages & basis
View 1 options
Issue ages & basis
Recorded informationPremium payment terms / Age basis
1 year to 70 yearsAt least 15 days old.
Age basis: Age next birthday
  • Core accidental death and dismemberment pay the scheduled percentage; qualifying scar cover advances 20% once.
  • Adult permanent total disability pays 1% monthly from month 13 for up to 18 months; continuing disability can trigger a lump sum.
  • The plan or rider premium is waived during disability benefit payments; other policy and rider premiums remain payable.

Decision sheet

5 of 13 known · 0 not published · 8 not yet checked
What it pays and when

Benefit term: RenewablePublic source · Checked:

Recorded features: Core accidental death and dismemberment pay the scheduled percentage; qualifying scar cover advances 20% once.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Recorded features: Adult permanent total disability pays 1% monthly from month 13 for up to 18 months; continuing disability can trigger a lump sum.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Recorded features: The plan or rider premium is waived during disability benefit payments; other policy and rider premiums remain payable.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Recorded features: Hospital cash covers accident or listed illnesses for up to 90 days; Hong Kong government hospitals allow up to 180 days.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Recorded features: Outside specified regions, daily hospital cash is halved, with a shared HKD 480 / USD 60 daily cap across FWD policies.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Recorded features: Optional accidental medical cover reimburses eligible expenses up to 7% per accident, with age and treatment sublimits.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Recorded features: Worldwide assistance includes telephone medical advice, emergency evacuation and repatriation of remains, subject to service terms.Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked: Public source · Checked:

Benefit limits
not yet checked
Premium and payment term

Premium payment terms: RenewablePublic source · Checked:

How premiums can change
not yet checked
Guaranteed / non-guaranteed
not yet checked
Waiting periods
not yet checked
Main exclusions

Published key exclusions (not exhaustive): Specified accident benefits exclude suicide or a self-inflicted act, regardless of mental state.Public source · Checked:

Published key exclusions (not exhaustive): Selected exclusions only; the full policy provisions and individual exclusions apply.Public source · Checked:

Surrender / cancellation
not yet checked
Cooling-off
not yet checked
Riders

Available as a basic plan or rider. Both renew yearly to age next birthday 75; the rider ends at age 75 or expiry of its basic policy, whichever is earlier.Public source · Checked:

Claims steps

Insurer claims guide

not yet checked
Policy servicing from abroad
not yet checked
Complaints and dispute routes

1. First contact the insurer through its published complaint channel; retain its written reply.Public source · Checked:

2. Insurance Authority: submit the signed complaint form with supporting documents by email, post or fax. It handles insurer/intermediary conduct; it cannot adjudicate claim disputes or order compensation. Eligible claim disputes can go directly to ICB; an IA referral requires the complainant’s consent.Public source · Checked:

3. Insurance Complaints Bureau: eligible monetary disputes under personal policies with member insurers, up to HK$1,500,000. A policyholder, beneficiary, insured or rightful claimant must file within six months of notification of the insurer’s final decision. Industrial, commercial and third-party insurance and cases undergoing or having completed litigation/arbitration are excluded. Non-claim complaints exclude service quality, underwriting decisions, investment performance and levels of fees, premiums, charges or interest. Similar rejected claims across policies are aggregated; periodic/long-tail claims use a five-year total.Public source · Checked:

ICB accepts written complaints by post, fax or email using its complaint form. Include policy and application documents, claim form, relevant evidence and the insurer’s final written decision; no reception counter service.Public source · Checked:

Known means partial sourced information. Not published refers to checked documents. Unchecked details do not imply no cover or restrictions.

Questions to ask before buying

Questions to ask before buying (9)

Ask the insurer or a licensed Hong Kong broker. These questions do not imply that cover or restrictions exist.

  1. What benefit limits apply?
  2. When and how can premiums change?
  3. What waiting periods apply to accident claims?
  4. What are the cancellation terms and any surrender value or charges?
  5. What are the claim steps, documents and deadlines?
  6. How can I service the policy from abroad, and what restrictions apply?
  7. Can you provide the key facts statement and policy provisions for this product?
  8. What is the cooling-off period, and how do I cancel during it?
  9. Which benefits and values are guaranteed, and which are not?
Belongs to

Belongs to

Similar products share a type, currency and premium term band. Clusters describe published features, not suitability or ranking.

More product information from this insurer:

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Comparison groups

Comparison groups

All published facts

All published facts

FieldRecorded information
Product categoryAccident
Policy currenciesHKD / USD
Premium payment termsRenewable
Benefit termRenewable
Issue ages & basis
Issue ages & basis
Recorded informationPremium payment terms / Age basis
1 year to 70 yearsAt least 15 days old.
Age basis: Age next birthday
Recorded features
  • Core accidental death and dismemberment pay the scheduled percentage; qualifying scar cover advances 20% once.
  • Adult permanent total disability pays 1% monthly from month 13 for up to 18 months; continuing disability can trigger a lump sum.
  • The plan or rider premium is waived during disability benefit payments; other policy and rider premiums remain payable.
  • Hospital cash covers accident or listed illnesses for up to 90 days; Hong Kong government hospitals allow up to 180 days.
  • Outside specified regions, daily hospital cash is halved, with a shared HKD 480 / USD 60 daily cap across FWD policies.
  • Optional accidental medical cover reimburses eligible expenses up to 7% per accident, with age and treatment sublimits.
  • Worldwide assistance includes telephone medical advice, emergency evacuation and repatriation of remains, subject to service terms.
Published key exclusions (not exhaustive)
  • Specified accident benefits exclude suicide or a self-inflicted act, regardless of mental state.
  • Selected exclusions only; the full policy provisions and individual exclusions apply.
Ask a licensed Hong Kong broker for a free comparison of this plan

English and Traditional Chinese names follow the sources. Simplified Chinese is an editorial conversion.

Sources & verification dates

Sources & verification dates

Checked:

  1. Ever Care Accident Protection Plan — official product brochure

    Source date: Not confirmed / Page: 8

  2. Ever Care Accident Protection Plan — issuer

    Source date: Not confirmed / Page: 1

  3. Ever Care Accident Protection Plan — listed product page

    Source date: Not confirmed

Checked:

  1. Ever Care Accident Protection Plan — plan summary / general information

    Source date: / Page: 8

  2. Ever Care Accident Protection Plan — selected exclusions

    Source date: / Page: 20

  3. Ever Care Accident Protection Plan — public product page; undated

    Source date: Not confirmed

Checked:

  1. Benefit categories — emergency assistance; PDF page 7; edition PMH168AE2311

    Source date: Not confirmed / Page: 7

  2. Benefit categories — accidental death, permanent disability; PDF page 9; edition PMH168AE2311

    Source date: Not confirmed / Page: 9

  3. Benefit categories — hospital cash; PDF page 10; edition PMH168AE2311

    Source date: Not confirmed / Page: 10

  4. Benefit categories — medical reimbursement; PDF page 11; edition PMH168AE2311

    Source date: Not confirmed / Page: 11

  5. Benefit categories — premium waiver, hospital cash; PDF page 19; edition PMH168AE2311

    Source date: Not confirmed / Page: 19

  6. Official product page — brochure download section; publication date unstated

    Source date: Not confirmed

Information, not advice; we refer to a licensed Hong Kong broker.

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