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PRUmyhealth cancer protector

Last checked

At a glance

Insurer
Prudential Hong Kong Limited
Product category
Other
Policy currencies
HKD / USD
Premium payment terms
Renewable / Supplementary benefit only; attach to a basic plan. Cover ends no later than the attached basic plan.
Issue ages & basis
Issue ages & basis (1)
Issue ages & basis
Recorded informationPremium payment terms / Age basis
1 year to 65 yearsThe life assured must be at least 15 days old at application.
Age basis: Age next birthday
  • Supplementary cancer medical protection covering eligible cancer treatment costs.

Decision sheet

4 of 13 known · 9 not published
What it pays and when

Benefit term: Renewable / Supplementary benefit only; attach to a basic plan. Cover ends no later than the attached basic plan.Public source · Checked:

Recorded features: Supplementary cancer medical protection covering eligible cancer treatment costs.Public source · Checked:

Benefit limits
not published
Premium and payment term

Premium payment terms: Renewable / Supplementary benefit only; attach to a basic plan. Cover ends no later than the attached basic plan.Public source · Checked:

How premiums can change
not published
Guaranteed / non-guaranteed
not published
Waiting periods
not published
Main exclusions
not published
Surrender / cancellation
not published
Cooling-off
not published
Riders

Supplementary benefit only; attach to a basic plan. Cover ends no later than the attached basic plan.Public source · Checked:

Claims steps

Insurer claims guide

not published
Policy servicing from abroad
not published
Complaints and dispute routes

1. First contact the insurer through its published complaint channel; retain its written reply.Public source · Checked:

2. Insurance Authority: submit the signed complaint form with supporting documents by email, post or fax. It handles insurer/intermediary conduct; it cannot adjudicate claim disputes or order compensation. Eligible claim disputes can go directly to ICB; an IA referral requires the complainant’s consent.Public source · Checked:

3. Insurance Complaints Bureau: eligible monetary disputes under personal policies with member insurers, up to HK$1,500,000. A policyholder, beneficiary, insured or rightful claimant must file within six months of notification of the insurer’s final decision. Industrial, commercial and third-party insurance and cases undergoing or having completed litigation/arbitration are excluded. Non-claim complaints exclude service quality, underwriting decisions, investment performance and levels of fees, premiums, charges or interest. Similar rejected claims across policies are aggregated; periodic/long-tail claims use a five-year total.Public source · Checked:

ICB accepts written complaints by post, fax or email using its complaint form. Include policy and application documents, claim form, relevant evidence and the insurer’s final written decision; no reception counter service.Public source · Checked:

Known means some sourced information is available, not complete terms. Missing details are not evidence of no cover or no restriction.

Questions to ask before buying

Questions to ask before buying (10)

Ask the insurer or a licensed Hong Kong broker. These questions do not imply that cover or restrictions exist.

  1. What benefit limits apply?
  2. When and how can premiums change?
  3. What waiting periods apply?
  4. What exclusions apply?
  5. What are the cancellation terms and any surrender value or charges?
  6. What are the claim steps, documents and deadlines?
  7. How can I service the policy from abroad, and what restrictions apply?
  8. Can you provide the key facts statement and policy provisions for this product?
  9. What is the cooling-off period, and how do I cancel during it?
  10. Which benefits and values are guaranteed, and which are not?
Belongs to

Belongs to

Similar products share a type, currency and premium term band. Clusters describe published features, not suitability or ranking.

More product information from this insurer:

PRUparent plan

Insurers (15)
Similar products from other insurers

Similar products from other insurers

Comparison groups

Comparison groups

All published facts

All published facts

FieldRecorded information
Product category

Other

Policy currencies

HKD / USD

Premium payment terms

Renewable / Supplementary benefit only; attach to a basic plan. Cover ends no later than the attached basic plan.

Benefit term

Renewable / Supplementary benefit only; attach to a basic plan. Cover ends no later than the attached basic plan.

Issue ages & basis
Issue ages & basis
Recorded informationPremium payment terms / Age basis
1 year to 65 yearsThe life assured must be at least 15 days old at application.
Age basis: Age next birthday
Recorded features

Supplementary cancer medical protection covering eligible cancer treatment costs.

Names in other languages
English
PRUmyhealth cancer protector
繁體中文
癌症全護計劃
简体中文
癌症全护计划

Verified names follow insurer labels. Unconfirmed translations use English for navigation.

Sources & verification dates

Sources & verification dates

Checked:

  1. PRUmyhealth cancer protector — official product page (en)

    Source date: Not confirmed

  2. Prudential official health listing (en)

    Source date: Not confirmed

  3. Prudential official health listing (tc)

    Source date: Not confirmed

  4. Prudential official health listing (sc)

    Source date: Not confirmed

  5. PRUmyhealth cancer protector — public brochure

    Source date: Not confirmed / Page: 7

  6. PRUmyhealth cancer protector — public brochure

    Source date: Not confirmed / Page: 2