"TargetCare" Cancer Plan

Benefit term: Whole lifePublic source · Checked: 13 Oct 2026Public source · Checked: 13 Oct 2026

Recorded features: Death benefit is subject to the policy terms.Public source · Checked: 13 Oct 2026

The brochure describes Per Covered Cancer Limit up to HKD1.2 million and Lifetime Cancer Limit up to HKD3.6 million. The Advance Plan has an additional major-cancer cash benefit up to HKD200,000; plan-specific limits apply.Public source · Checked: 13 Oct 2026

The brochure publishes an annual premium table by attained age, sex, smoking status and Standard/Advance plan. These first-year figures do not establish the future renewal premium.Public source · Checked: 13 Oct 2026

Premiums are adjusted yearly by attained age and/or the prevailing benefit schedule. Rates are determined at renewal and written notice is given at least 30 days before the policy anniversary.Public source · Checked: 13 Oct 2026

Another Per Covered Cancer Limit requires a five-year cancer-free waiting period, medically confirmed for the last 60 months. This is a repeat-cover condition, not a statement that all initial cover has a five-year waiting period.Public source · Checked: 13 Oct 2026

For suicide within one year of the Policy Effective Date, liability is limited to premiums paid less indebtedness and claims already paid. Other cancer-benefit exclusions are listed separately.Public source · Checked: 13 Oct 2026

The document states a 21-day cooling-off period; cancellation and refund conditions apply.Public source · Checked: 13 Oct 2026

Insurer claims guide · Critical illness

Critical illness — Steps: Complete claimant / doctor sections, attach evidence, submit in person / via planner.Public source · Checked: 13 Oct 2026

Critical illness — Submission channels: In person / planner; review requests: ctflife.csc@ctflife.com.hk or post to Claims Department, 7/F NEO.Public source · Checked: 13 Oct 2026

Critical illness — Assessment / payment timing: Result / progress usually within 10 working days; review replies 10–15, subject to evidence / complexity.Public source · Checked: 13 Oct 2026

Critical illness — Required documents: Living Protector form, verified owner / insured IDs if not on file; disease-specific medical evidence may be requested.Public source · Checked: 13 Oct 2026

1. First contact the insurer through its published complaint channel; retain its written reply.Public source · Checked: 12 Oct 2026

2. Insurance Authority: submit the signed complaint form with supporting documents by email, post or fax. It handles insurer/intermediary conduct; it cannot adjudicate claim disputes or order compensation. Eligible claim disputes can go directly to ICB; an IA referral requires the complainant’s consent.Public source · Checked: 13 Oct 2026

3. Insurance Complaints Bureau: eligible monetary disputes under personal policies with member insurers, up to HK$1,500,000. A policyholder, beneficiary, insured or rightful claimant must file within six months of notification of the insurer’s final decision. Industrial, commercial and third-party insurance and cases undergoing or having completed litigation/arbitration are excluded. Non-claim complaints exclude service quality, underwriting decisions, investment performance and levels of fees, premiums, charges or interest. Similar rejected claims across policies are aggregated; periodic/long-tail claims use a five-year total.Public source · Checked: 13 Oct 2026

ICB accepts written complaints by post, fax or email using its complaint form. Include policy and application documents, claim form, relevant evidence and the insurer’s final written decision; no reception counter service.Public source · Checked: 13 Oct 2026

The brochure covers Carcinoma-in-situ, Cancer, Major Cancer and recurrence of Cancer, subject to the policy definitions and the selected plan’s benefit rules.Public source · Checked: 13 Oct 2026