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港險通Hong Kong Insurance Connect
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Information, not advice; we refer to a licensed Hong Kong broker.

Can I seek public help after a Hong Kong road accident?

Hong Kong Insurance Connect: Traffic Accident Victims Assistance can provide public help for eligible personal injury or death after a road accident. Check lawful stay, reporting, application timing and medical evidence. Other compensation can require repayment of assistance. Checked on . [C1, C2, C3]

Checked on · Public sources; general information, not advice.

Can pedestrians, cyclists and passengers ask about eligibility?

Ask SWD whether your accident falls within the scheme; being a pedestrian, cyclist or passenger does not by itself decide eligibility. The scheme is not means-tested and does not depend on proving who caused the accident. It covers personal injury or death rather than damaged belongings. The victim must have been lawfully permitted to remain in Hong Kong at the accident date, without breaching a limit of stay. [C2]

Which injury threshold should I check?

For accidents on or after , the revised Compassionate Grant requires at least 7 days of hospitalisation or certified sick leave, subject to other eligibility criteria. Certification may be by a registered medical practitioner or registered Chinese medicine practitioner. Death and permanent-disability cases have separate conditions. CG can only be applied for once within 2 years. Ask SWD which rules apply to your accident date. [C1, C2]

How should I apply and preserve evidence?

The accident must be reported to Police and the application made within 6 months after the accident. Use SWD’s official application route and retain receipt evidence. Prepare the police reference and medical evidence; ask what further documents are needed. An interview is normally required unless special circumstances or immobility prevent attendance. Contact SWD about access arrangements rather than assuming an online submission completes assessment. [C2, C3]

What happens if I also receive compensation?

The scheme preserves the ability to pursue other compensation, but it is not an unrestricted additional payment. Notify SWD about claims and follow the undertaking’s notification requirements for the party claimed against. Assistance already received must be repaid up to the amount of other damages or compensation received for the same accident. Ask SWD to assess particular payments and a lawyer about any settlement. [C2, C3]

What do readers ask?

Must I prove the driver was at fault first?

The scheme operates regardless of fault, subject to eligibility. [C2]

Does it cover my broken bicycle?

Property damage is outside its personal-injury scope. [C2]

Is there a means test?

The public scheme is not means-tested. [C2]

Can a visitor ask SWD to assess eligibility?

Lawful permission to remain at the accident date is required; SWD must assess the individual case. [C2]

What medical threshold applies to the revised grant?

At least 7 days of hospitalisation or certified sick leave, with other conditions. [C1]

What is the application window?

Apply within 6 months after the accident. [C3]

Can other compensation require a refund?

Yes. Repayment cannot exceed the assistance received or the other compensation received. [C2, C3]

Where can I read more or ask a process question?

How should I manage overseas claim records? What should expatriates check? Country guides Trust checks Historical fulfillment ratios Life-stage hub Ask a general process question.

We provide information and referrals to a licensed Hong Kong broker; regulated advice and arrangements belong with that broker. Mainland visitors must sign in Hong Kong. Do not send identity, tax or medical documents through the general enquiry form. [C4]

General information, not advice.

Where are the sources?

Checked on . Public official sources; linked documents remain on their publishers’ sites.

Information, not advice; we refer to a licensed Hong Kong broker.

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