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Cigna HealthFirst Choice Medical Plan

Also known as: 信諾自選醫療保

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Last checked

Cigna HealthFirst Choice Medical Plan is recorded as Not confirmed. Check its published cover, premium terms and exclusions below; missing fields are unconfirmed and this catalogue is for information only, with original sources checked .Sources & verification dates

At a glance

Insurer
CIGNA Worldwide General Insurance Company Limited
Policy currencies
HKD
Premium payment terms
Renewable / Annual cover to 100; annual/monthly payments. Renewal requires continued issuance/payment; premiums may change.
Issue ages & basis
View 1 options
Issue ages & basis
Recorded informationPremium payment terms / Age basis
15 days to 75 years
Age basis: Age last birthday

Decision sheet

10 of 13 known · 3 not published · 0 not yet checked
What it pays and when

Benefit term: Renewable / Annual cover to 100; annual/monthly payments. Renewal requires continued issuance/payment; premiums may change.Public source · Checked:

The basic policy provides hospitalisation benefits, with optional outpatient and other medical benefits.Public source · Checked:

Benefit limits

For age 65 or above at commencement, annual hospital/surgical limits are HK$700,000, HK$375,000 and HK$175,000 by plan; younger entrants have no overall annual limit but item limits apply.Public source · Checked:

Premium and payment term

Premium payment terms: Renewable / Annual cover to 100; annual/monthly payments. Renewal requires continued issuance/payment; premiums may change.Public source · Checked:

Premium depends on age, sex, smoking habit and selected plan at commencement and renewal.Public source · Checked:

How premiums can change

Premium may be revised at anniversary or renewal; the renewal pack is sent 45 days before the policy anniversary.Public source · Checked:

Guaranteed / non-guaranteed

Hospital and Surgical Benefits are guaranteed renewable to age 100 while the insurer continues issuing the plan and renewal premiums are paid.Public source · Checked:

Waiting periods
not publishedDocuments checkedPublic source · Checked:
Main exclusions

Published key exclusions (not exhaustive): Selected exclusions include services without medical necessity. See the cited document for the full list and exceptions.Public source · Checked:

The brochure exclusion list includes pre-existing medical conditions and specified hazardous activities; complete policy exclusions apply.Public source · Checked:

Surrender / cancellation

The policy provides indemnity benefits and has no cash value.Public source · Checked:

Cooling-off
not publishedDocuments checkedPublic source · Checked:
Riders

Optional benefits include Supplementary Major Medical, Outpatient and Dental Benefits.Public source · Checked:

Claims steps

Insurer claims guide

Notify the insurer in writing within 30 days after the event giving rise to a claim; identify the insured and the nature of the claim.Public source · Checked:

Policy servicing from abroad
not publishedDocuments checkedPublic source · Checked:
Complaints and dispute routes

1. First contact the insurer through its published complaint channel; retain its written reply.Public source · Checked:

2. Insurance Authority: submit the signed complaint form with supporting documents by email, post or fax. It handles insurer/intermediary conduct; it cannot adjudicate claim disputes or order compensation. Eligible claim disputes can go directly to ICB; an IA referral requires the complainant’s consent.Public source · Checked:

3. Insurance Complaints Bureau: eligible monetary disputes under personal policies with member insurers, up to HK$1,500,000. A policyholder, beneficiary, insured or rightful claimant must file within six months of notification of the insurer’s final decision. Industrial, commercial and third-party insurance and cases undergoing or having completed litigation/arbitration are excluded. Non-claim complaints exclude service quality, underwriting decisions, investment performance and levels of fees, premiums, charges or interest. Similar rejected claims across policies are aggregated; periodic/long-tail claims use a five-year total.Public source · Checked:

ICB accepts written complaints by post, fax or email using its complaint form. Include policy and application documents, claim form, relevant evidence and the insurer’s final written decision; no reception counter service.Public source · Checked:

Known means partial sourced information. Not published refers to checked documents. Unchecked details do not imply no cover or restrictions.

Questions to ask before buying

Questions to ask before buying (5)

Ask the insurer or a licensed Hong Kong broker. These questions do not imply that cover or restrictions exist.

  1. What waiting periods apply?
  2. How can I service the policy from abroad, and what restrictions apply?
  3. Can you provide the key facts statement and policy provisions for this product?
  4. What is the cooling-off period, and how do I cancel during it?
  5. Which benefits and values are guaranteed, and which are not?
Belongs to

Belongs to

Similar products share a type, currency and premium term band. Clusters describe published features, not suitability or ranking.

More product information from this insurer:

Cigna Plus Medical Plan

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    All published facts

    All published facts

    FieldRecorded information
    Policy currenciesHKD
    Premium payment termsRenewable / Annual cover to 100; annual/monthly payments. Renewal requires continued issuance/payment; premiums may change.
    Benefit termRenewable / Annual cover to 100; annual/monthly payments. Renewal requires continued issuance/payment; premiums may change.
    Issue ages & basis
    Issue ages & basis
    Recorded informationPremium payment terms / Age basis
    15 days to 75 years
    Age basis: Age last birthday
    Published key exclusions (not exhaustive)Selected exclusions include services without medical necessity. See the cited document for the full list and exceptions.
    Ask a licensed Hong Kong broker for a free comparison of this plan

    Verified names follow insurer labels. Unconfirmed translations use English for navigation.

    Sources & verification dates

    Sources & verification dates

    Checked:

    1. Official product page; sections Plan details, eligibility, renewal and exclusions; publication date unknown

      Source date: Not confirmed

    2. Product brochure; PDF page 7 plan at a glance; edition code date, not policy effective date

      Source date: / Page: 7

    3. Product brochure; PDF page 14 selected exclusions; full list and exceptions in wording

      Source date: / Page: 14

    Information, not advice; we refer to a licensed Hong Kong broker.

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